Box Office Clerk - Lakeland

Profile

,AnswerValue:u003cspan style=font-size:12pt\u003eu003cspan style=tab-stops:73.0pt\u003eu003cspan style=font-family:u0026quot;Times New Romanu0026quot;,serif\u003eu003cbu003eu003cspan style=font-size:11.0pt\u003eu003cspan style=font-family:u0026quot;Calibriu0026quot;,sans-serif\u003eJob Summary:u0026nbsp; u003c/spanu003eu003c/spanu003eu003c/bu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003cbru003eu003cspan style=font-size:12pt\u003eu003cspan style=text-autospace:none\u003eu003cspan style=font-family:u0026quot;Times New Romanu0026quot;,serif\u003eu003cspan style=font-size:11.0pt\u003eu003cspan style=font-family:u0026quot;Calibriu0026quot;,sans-serif\u003eIn a part-time capacity, the Box Office Clerk is responsible for executing ticket transactions at our Ticket Offices and over the phones for the Detroit Tigers Spring Training season, Lakeland Flying Tigers, and other special events.u0026nbsp; u003cspan style=background:white\u003eu003cspan style=color:#08090a\u003eInteractions will consist of single event ticket purchases, ticket exchanges, will call transactions, troubleshooting digital tickets/ Ballpark app issues, and future event related ticket sales while using soft skills like active listening and anticipating customer needs. u003c/spanu003eu003c/spanu003eReconciles daily sales and performs other clerical duties.u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003cbru003eu003cbru003eu003cspan style=font-size:12pt\u003eu003cspan style=tab-stops:73.0pt\u003eu003cspan style=font-family:u0026quot;Times New Romanu0026quot;,serif\u003eu003cbu003eu003cspan style=font-size:11.0pt\u003eu003cspan style=font-family:u0026quot;Calibriu0026quot;,sans-serif\u003eKey Responsibilities: u003c/spanu003eu003c/spanu003eu003c/bu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003colu003eu003cliu003eu003cspan style=font-size:12pt\u003eu003cspan style=text-autospace:none\u003eu003cspan style=font-family:u0026quot;Times New Romanu0026quot;,serif\u003eu003cspan style=font-size:11.0pt\u003eu003cspan style=font-family:u0026quot;Calibriu0026quot;,sans-serif\u003eConduct single event ticket sale transactions at the box office windows and over the phone.u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003cliu003eu003cspan style=font-size:12pt\u003eu003cspan style=text-autospace:none\u003eu003cspan style=font-family:u0026quot;Times New Romanu0026quot;,serif\u003eu003cspan style=font-size:11.0pt\u003eu003cspan style=font-family:u0026quot;Calibriu0026quot;,sans-serif\u003eCommunicate to guests information regarding Publix Field seating, ticket prices, ticket related products, promotions, and policies. u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003cliu003eu003cspan style=font-size:12pt\u003eu003cspan style=text-autospace:none\u003eu003cspan style=font-family:u0026quot;Times New Romanu0026quot;,serif\u003eu003cspan style=font-size:11.0pt\u003eu003cspan style=font-family:u0026quot;Calibriu0026quot;,sans-serif\u003eAssist customers by processing, printing, or accessing their mobile ticket orders.u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003cliu003eu003cspan style=font-size:12pt\u003eu003cspan style=text-autospace:none\u003eu003cspan style=font-family:u0026quot;Times New Romanu0026quot;,serif\u003eu003cspan style=font-size:11.0pt\u003eu003cspan style=font-family:u0026quot;Calibriu0026quot;,sans-serif\u003eUp-sell and cross sell on all inbound inquiries.u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003cliu003eu003cspan style=font-size:12pt\u003eu003cspan style=text-autospace:none\u003eu003cspan style=font-family:u0026quot;Times New Romanu0026quot;,serif\u003eu003cspan style=font-size:11.0pt\u003eu003cspan style=font-family:u0026quot;Calibriu0026quot;,sans-serif\u003eReconcile and balance on a daily check out log.u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003cli style=text-align:justify\u003eu003cspan style=font-size:12pt\u003eu003cspan style=text-autospace:none\u003eu003cspan style=font-family:u0026quot;Times New Romanu0026quot;,serif\u003eu003cspan style=font-size:11.0pt\u003eu003cspan style=font-family:u0026quot;Calibriu0026quot;,sans-serif\u003ePerforms other duties as assigned.u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003c/olu003eu003cbru003eu003cspan style=font-size:12pt\u003eu003cspan style=tab-stops:73.0pt\u003eu003cspan style=font-family:u0026quot;Times New Romanu0026quot;,serif\u003eu003cbu003eu003cspan style=font-size:11.0pt\u003eu003cspan style=font-family:u0026quot;Calibriu0026quot;,sans-serif\u003eMinimum Knowledge, Skills and Abilities:u003c/spanu003eu003c/spanu003eu003c/bu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003colu003eu003cliu003eu003cspan style=font-size:12pt\u003eu003cspan style=font-family:u0026quot;Times New Romanu0026quot;,serif\u003eu003cspan style=font-size:11.0pt\u003eu003cspan style=font-family:u0026quot;Calibriu0026quot;,sans-serif\u003eHigh school diploma or general education degree (GED).u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003cliu003eu003cspan style=font-size:12pt\u003eu003cspan style=font-family:u0026quot;Times New Romanu0026quot;,serif\u003eu003cspan style=font-size:11.0pt\u003eu003cspan style=font-family:u0026quot;Calibriu0026quot;,sans-serif\u003eOne to three months related experience and/or training.u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003cli style=text-align:justify\u003eu003cspan style=font-size:12pt\u003eu003cspan style=text-autospace:none\u003eu003cspan style=font-family:u0026quot;Times New Romanu0026quot;,serif\u003eu003cspan style=font-size:11.0pt\u003eu003cspan style=font-family:u0026quot;Calibriu0026quot;,sans-serif\u003ePossess the highest integrity and ethical standards.u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003cli style=text-align:justify\u003eu003cspan style=font-size:12pt\u003eu003cspan style=font-family:u0026quot;Times New Romanu0026quot;,serif\u003eu003cspan style=font-size:11.0pt\u003eu003cspan style=font-family:u0026quot;Calibriu0026quot;,sans-serif\u003eu003cspan style=color:black\u003eKnowledge of customer service principles and practice.u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003cli style=text-align:justify\u003eu003cspan style=font-size:12pt\u003eu003cspan style=font-family:u0026quot;Times New Romanu0026quot;,serif\u003eu003cspan style=font-size:11.0pt\u003eu003cspan style=font-family:u0026quot;Calibriu0026quot;,sans-serif\u003eExcellent verbal and written skills.u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003cli style=text-align:justify\u003eu003cspan style=font-size:12pt\u003eu003cspan style=font-family:u0026quot;Times New Romanu0026quot;,serif\u003eu003cspan style=font-size:11.0pt\u003eu003cspan style=font-family:u0026quot;Calibriu0026quot;,sans-serif\u003eComputer literate – ability to navigate through multiple screens and application systems. Experience with Microsoft Office Suite.u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003cli style=text-align:justify\u003eu003cspan style=font-size:12pt\u003eu003cspan style=font-family:u0026quot;Times New Romanu0026quot;,serif\u003eu003cspan style=font-size:11.0pt\u003eu003cspan style=font-family:u0026quot;Calibriu0026quot;,sans-serif\u003eAbility to multi-task and adjust to rapidly changing business processes.u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003cli style=text-align:justify\u003eu003cspan style=font-size:12pt\u003eu003cspan style=font-family:u0026quot;Times New Romanu0026quot;,serif\u003eu003cspan style=font-size:11.0pt\u003eu003cspan style=font-family:u0026quot;Calibriu0026quot;,sans-serif\u003eActive listening and attention to detail. u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003cli style=text-align:justify\u003eu003cspan style=font-size:12pt\u003eu003cspan style=font-family:u0026quot;Times New Romanu0026quot;,serif\u003eu003cspan style=font-size:11.0pt\u003eu003cspan style=font-family:u0026quot;Calibriu0026quot;,sans-serif\u003eSelf-sufficient and dependable.u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003cli style=text-align:justify\u003eu003cspan style=font-size:12pt\u003eu003cspan style=font-family:u0026quot;Times New Romanu0026quot;,serif\u003eu003cspan style=font-size:11.0pt\u003eu003cspan style=font-family:u0026quot;Calibriu0026quot;,sans-serif\u003eAppropriate business acumen including professional appearance and demeanor.u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003c/olu003eu003cbru003eu003cspan style=font-size:12pt\u003eu003cspan style=tab-stops:73.0pt\u003eu003cspan style=font-family:u0026quot;Times New Romanu0026quot;,serif\u003eu003cbu003eu003cspan style=font-size:11.0pt\u003eu003cspan style=font-family:u0026quot;Calibriu0026quot;,sans-serif\u003ePreferred Knowledge, skills and abilities:u003c/spanu003eu003c/spanu003eu003c/bu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003colu003eu003cli class=Default\u003eu003cspan style=font-size:12pt\u003eu003cspan style=tab-stops:list 22.5pt left 73.0pt\u003eu003cspan style=font-family:u0026quot;Times New Romanu0026quot;,serif\u003eu003cspan style=font-size:11.0pt\u003eu003cspan style=font-family:u0026quot;Calibriu0026quot;,sans-serif\u003eExperience working in the sports and entertainment industry.u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003cli class=Default\u003eu003cspan style=font-size:12pt\u003eu003cspan style=tab-stops:list 22.5pt left 73.0pt\u003eu003cspan style=font-family:u0026quot;Times New Romanu0026quot;,serif\u003eu003cspan style=font-size:11.0pt\u003eu003cspan style=font-family:u0026quot;Calibriu0026quot;,sans-serif\u003eKnowledge with Tickets.com system.u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003c/olu003eu003cbru003eu003cspan style=font-size:12pt\u003eu003cspan style=tab-stops:73.0pt\u003eu003cspan style=font-family:u0026quot;Times New Romanu0026quot;,serif\u003eu003cbu003eu003cspan style=font-size:11.0pt\u003eu003cspan style=font-family:u0026quot;Calibriu0026quot;,sans-serif\u003eWorking Conditions:u003c/spanu003eu003c/spanu003eu003c/bu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003colu003eu003cli style=text-align:justify\u003eu003cspan style=font-size:12pt\u003eu003cspan style=text-autospace:none\u003eu003cspan style=font-family:u0026quot;Times New Romanu0026quot;,serif\u003eu003cspan style=font-size:11.0pt\u003eu003cspan style=font-family:u0026quot;Calibriu0026quot;,sans-serif\u003eMust be able to work nights, weekends, holidays, and game days.u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003cli style=text-align:justify\u003eu003cspan style=font-size:12pt\u003eu003cspan style=font-family:u0026quot;Times New Romanu0026quot;,serif\u003eu003cspan style=font-size:11.0pt\u003eu003cspan style=font-family:u0026quot;Calibriu0026quot;,sans-serif\u003eExposure to high noise level.u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003cli style=text-align:justify\u003eu003cspan style=font-size:12pt\u003eu003cspan style=text-autospace:none\u003eu003cspan style=font-family:u0026quot;Times New Romanu0026quot;,serif\u003eu003cspan style=font-size:11.0pt\u003eu003cspan style=font-family:u0026quot;Calibriu0026quot;,sans-serif\u003eFrequent visual/auditory attentionu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003cli style=text-align:justify\u003eu003cspan style=font-size:12pt\u003eu003cspan style=text-autospace:none\u003eu003cspan style=font-family:u0026quot;Times New Romanu0026quot;,serif\u003eu003cspan style=font-size:11.0pt\u003eu003cspan style=font-family:u0026quot;Calibriu0026quot;,sans-serif\u003eWhile performing the duties of this job, the colleague is regularly exposed to a facility environment, outside weather conditions, extreme cold/heat.u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003cli style=text-align:justify\u003eu003cspan style=font-size:12pt\u003eu003cspan style=text-autospace:none\u003eu003cspan style=font-family:u0026quot;Times New Romanu0026quot;,serif\u003eu003cspan style=font-size:11.0pt\u003eu003cspan style=font-family:u0026quot;Calibriu0026quot;,sans-serif\u003eRequired to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.u0026nbsp; The colleague frequently is required to sit.u0026nbsp; The colleague is occasionally required to climb or balance and stoop, kneel, crouch, or crawl.u0026nbsp; The colleague must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.u0026nbsp; Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.u0026nbsp; u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003cli style=text-align:justify\u003eu003cspan style=font-size:12pt\u003eu003cspan style=font-family:u0026quot;Times New Romanu0026quot;,serif\u003eu003cspan style=font-size:11.0pt\u003eu003cspan style=font-family:u0026quot;Calibriu0026quot;,sans-serif\u003eRequires long periods of time on feet.u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003c/olu003e,

Company info

Sign Up Now - EntertainmentCrossing.com